Privacy Policy

PII Healthcare Private Limited (“PII Healthcare,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share through our website.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit an enquiry, or communicate with us regarding our products and services.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, we will obtain it before carrying out the relevant processing activity.

1. About PII Healthcare Private Limited

M/s PII Healthcare Private Limited provides specialized healthcare infrastructure solutions, including the design, installation, testing, and commissioning of medical and hospital infrastructure systems.

Our services include:

• Medical Gas Pipeline System (MGPS)
• Pre-Fabricated Modular & Integrated Operation Theatres
• Operation Theatre Lights
• Nurse Call System
• Pneumatic Tube System
• Central Sterile Supply Department (CSSD)

We collect and process information to respond to enquiries, communicate with clients, provide information about our services, and support our business operations.

2. Information We Collect

Information Submitted Through Contact Forms
When you submit a contact or enquiry form on our website, we collect the following information:

• Name: To identify and address you when responding to your enquiry.
• Email Address: To communicate with you and provide requested information.
• Mobile Number: To contact you regarding your enquiry or project requirements.
• Company / Hospital: To understand the organization or healthcare facility you represent.
• Select Service: To identify the product or service you are interested in.
• Message: To understand your questions, requirements, and project details.

Please ensure that the information you provide is accurate and avoid including sensitive personal information or confidential medical information in the message field.

Technical and Usage Information
When you visit our website, certain technical information may be collected automatically through website technologies and analytics tools, including:

• IP address or related network information.
• Browser type and version.
• Device type and operating system.
• Pages visited and time spent on pages.
• Referring website or traffic source.
• Date and time of access.
• Website interactions and diagnostic information.

The information collected depends on our website configuration, analytics settings, and your cookie preferences.

3. How We Collect Information

We may collect information through:

• Contact Us and service enquiry forms.
• Emails and telephone communications.
• Business and project discussions.
• Google Analytics and similar website analytics technologies.
• Cookies and other tracking technologies.
• Website hosting, security, and diagnostic systems.

Information may also be received from authorized representatives or other sources where permitted by applicable law.

4. How We Use Your Information

We may use your information for the following purposes:

• To respond to contact form submissions and service enquiries.
• To provide information about our products and services.
• To understand your hospital infrastructure or project requirements.
• To contact you by email or telephone regarding your enquiry.
• To prepare quotations and facilitate business communication.
• To coordinate project discussions and related activities.
• To analyze website traffic and improve website performance.
• To maintain website security and troubleshoot technical issues.
• To prevent fraud, misuse, or unauthorized access.
• To maintain appropriate business records and comply with legal obligations.

We will process personal information for lawful purposes and in accordance with applicable consent requirements and other legal obligations.

5. Google Analytics

Our website uses Google Analytics to help us understand how visitors interact with our website and to improve our online services.

Google Analytics may collect information such as:

• Pages visited and navigation patterns.
• Visit duration and interaction events.
• Browser type, device type, and operating system.
• Referring sources and campaign information.
• Approximate geographic information.
• Online identifiers and related technical information, depending on the configuration.

We use this information to evaluate website performance, understand visitor interests, identify areas for improvement, and measure the effectiveness of our website.

Google Analytics may use cookies and similar technologies to collect usage information. The precise data collected depends on our Google Analytics configuration and the settings enabled.

Where required by applicable law, we will obtain consent before activating non-essential analytics cookies or related tracking technologies.

Google may process information in accordance with its own privacy policies and service terms. Depending on the configuration, data may be processed outside India.

For more information, please visit:

Google Privacy Policy: https://policies.google.com/privacy

Google Analytics information: https://support.google.com/analytics/

You may manage cookies through our website’s available consent controls and your browser settings. Disabling analytics cookies may limit our ability to understand website usage.

6. Cookies and Similar Technologies

Our website uses cookies and may use similar technologies to support website functionality, measure traffic, and understand visitor interactions.

Cookies are small files stored on your device when you visit a website.

Depending on our website configuration, cookies may be used for the following purposes:

Essential Cookies: These cookies support essential website functionality, security, and basic operations.

Analytics Cookies: These cookies help us understand how visitors use our website, including page visits, traffic sources, and interactions. Google Analytics may use such cookies.

Preference Cookies: Where implemented, these cookies may remember your selected settings or preferences.

Managing Cookies: Where required by applicable law, non-essential cookies will be activated only after the required consent has been obtained.

You can manage your preferences through any cookie consent controls provided on our website. You may also block or delete cookies using your browser settings.

Please note that disabling certain cookies may affect some website functionality.

7. How We Share Information

We do not sell personal information to third parties as a commercial data-brokering activity.

We may share relevant information in the following circumstances:

Service Providers: We may share information with authorized service providers that support our website and business operations, including:

• Website hosting and technical support providers.
• Email and communication service providers.
• Website analytics providers, including Google Analytics.
• IT security and maintenance providers.

Such providers may process information on our behalf, subject to applicable law and appropriate safeguards.

Business and Project Communications: Where necessary to respond to your enquiry or provide a requested service, relevant information may be shared with authorized personnel, suppliers, manufacturers, contractors, or project partners.

Legal Requirements: We may disclose information where required by applicable law, a valid legal process, or a competent authority, or where reasonably necessary to protect legal rights and security.

Business Transactions: In connection with a merger, restructuring, acquisition, or transfer of business assets, information may be transferred where legally permitted and subject to applicable privacy requirements.

8. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:

• Responding to enquiries.
• Maintaining business and communication records.
• Managing client relationships and project discussions.
• Complying with applicable legal requirements.
• Resolving disputes and protecting legitimate business interests.

Retention periods depend on the nature of the information, the purpose for which it was collected, and applicable legal obligations.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to lawful retention requirements.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.

These measures may include access restrictions, system updates, security monitoring, and appropriate administrative safeguards.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Please avoid submitting passwords, payment card details, confidential credentials, or unnecessary sensitive information through general website forms.

10. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

• Request information about personal data we process about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Raise a grievance regarding the handling of your personal information.
• Exercise other rights available under applicable law.

Certain requests may be subject to legal obligations, identity verification, lawful retention requirements, or other applicable limitations.

To exercise an applicable right, please contact us using the details provided in the Contact Us section.

11. Children’s Privacy

Our website is intended primarily for business and professional audiences and is not specifically directed at children.

We do not knowingly seek to collect children’s personal information through our general contact forms unless there is a lawful and appropriate reason to do so.

If you believe that a child has provided personal information to us in circumstances that require additional protection, please contact us so that we can review the matter and take appropriate action under applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites, manufacturers, suppliers, or external services.

We do not control the privacy practices, content, or security of these external websites. If you access a third-party website through a link on our website, its own privacy policy and terms will apply.

We recommend reviewing the relevant privacy policy before submitting personal information to any third-party website.

13. International Data Processing

Some website hosting, analytics, email, or technology service providers may process information using infrastructure located outside India.

Where information is transferred or processed internationally, we will take the measures required by applicable law and relevant contractual arrangements.

The location and processing arrangements may depend on the services and technologies implemented on our website.

14. Data Breaches and Security Incidents

If we become aware of a personal data breach affecting information under our control, we will assess the incident and take appropriate action in accordance with applicable law.

Where notification to affected individuals or relevant authorities is legally required, we will provide such notification in accordance with the applicable requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically to remain informed about how their personal information is handled.

16. Contact Us and Privacy Enquiries

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.

PII Healthcare Private Limited

Communication Office:
13, 1st Floor, C-Block Market, C-3/143, Sector-36, Noida, Uttar Pradesh – 201301, India

Phone: +91-9810269435

Email: info@piihealthcare.com

Website: https://www.piihealthcare.com/

Please include sufficient details about your enquiry so that we can understand and respond to your request. We may need to verify your identity before acting on certain privacy requests.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for a particular processing activity, that consent will be obtained separately as necessary.