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Terms & Conditions

Terms & Conditions

Website: https://www.piihealthcare.com/

Welcome to PII Healthcare Private Limited (“PII Healthcare,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, including the information, products, and healthcare infrastructure services presented on it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using the website.

1. About PII Healthcare Private Limited

M/s PII Healthcare Private Limited is engaged in the design, installation, testing, and commissioning of healthcare infrastructure systems, including Modular Operation Theatres, Medical Gas Pipeline Systems, and Pneumatic Tube Systems on a turnkey basis.

The company entered the healthcare infrastructure sector in 2013 to address the growing demand for Medical Gas Pipeline Systems (MGPS) and Modular Operation Theatres.

The company also provides solutions in other specialized healthcare infrastructure areas, including operation theatre lighting, nurse call systems, and Central Sterile Supply Department (CSSD) systems.

The company’s Director, Mr. Aman Sanan, is an Authorized Person (AP) for MGPS under ASSE 6010 and ASSE 6020 in accordance with the relevant NFPA standards, with training from MGTC, USA. He has also received Authorized Person training under HTM standards from BOC, UK.

Information about our company, personnel, qualifications, products, and services is provided for general informational purposes. Specific qualifications, certifications, and project responsibilities remain subject to applicable requirements and supporting documentation.

2. Scope of Services

PII Healthcare provides specialized healthcare infrastructure solutions, which may include the following services:

  • Medical Gas Pipeline System (MGPS): Design, installation, testing, commissioning, and related solutions for medical gas pipeline infrastructure, subject to approved project specifications and applicable standards.
  • Pre-Fabricated Modular & Integrated Operation Theatres: Planning, design, supply, installation, integration, testing, and commissioning of modular and integrated operation theatre systems, as agreed for individual projects.
  • Operation Theatre Lights: Supply and related installation or integration services for operation theatre lighting systems, depending on the project scope and product specifications.
  • Nurse Call System: Healthcare communication and nurse call solutions designed to support communication between patients and healthcare personnel, subject to the selected system’s specifications.
  • Pneumatic Tube System: Design, supply, installation, integration, testing, and commissioning of pneumatic tube transport systems for healthcare facilities, as specified in the relevant project agreement.
  • Central Sterile Supply Department (CSSD): Solutions related to CSSD infrastructure and associated equipment or systems, as included in the agreed project scope.

The availability, specifications, and scope of each service depend on project requirements, technical feasibility, product availability, and mutually agreed commercial terms.

Further information about individual services is available on our website:

3. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website in violation of applicable laws or regulations.
  • Attempt to gain unauthorized access to the website, server, or associated systems.
  • Interfere with the website’s security, functionality, or availability.
  • Upload or transmit malicious software, harmful code, or unauthorized content.
  • Use automated tools to extract website content without appropriate authorization.
  • Submit false, misleading, fraudulent, or incomplete information through contact forms or other communication channels.
  • Copy, misuse, or reproduce website content in a way that infringes our intellectual property rights or those of third parties.

We reserve the right to restrict or suspend access where misuse, unlawful activity, or a security risk is identified.

4. Website Information and Accuracy

We make reasonable efforts to keep the information on this website accurate and up to date. However, service descriptions, product details, technical specifications, photographs, illustrations, project references, and other content are provided for general informational purposes.

Actual products, configurations, dimensions, finishes, technical capabilities, and specifications may vary depending on the manufacturer, model, project requirements, approved drawings, and site conditions.

Information published on this website does not constitute a binding quotation, warranty, or contractual commitment unless expressly confirmed in writing by an authorized representative of PII Healthcare.

We reserve the right to correct errors, update information, or modify website content without prior notice.

5. Enquiries and Quotations

Visitors may contact us to enquire about our products, services, technical specifications, project requirements, pricing, and installation services.

All enquiries are subject to review and confirmation by our authorized representatives.

  • Quotations are subject to the validity period and conditions specified in the relevant quotation.
  • Prices, applicable taxes, transportation charges, installation costs, and other expenses will be communicated as appropriate.
  • Product availability, technical specifications, and project deliverables must be confirmed before an order is finalized.
  • Project estimates may change if there are revisions to approved drawings, quantities, specifications, or site conditions.
  • Submission of an enquiry through the website does not constitute acceptance of an order by PII Healthcare.

The final scope of work, pricing, payment terms, delivery schedules, and responsibilities will be determined by the written quotation, purchase order, contract, or other mutually agreed documentation.

6. Project Design, Installation, Testing, and Commissioning

Certain healthcare infrastructure projects may require site inspections, measurements, technical assessments, engineering drawings, client approvals, installation, integration, testing, and commissioning.

The specific responsibilities of PII Healthcare and the client will be established in the relevant project agreement.

Unless otherwise agreed, the client is responsible for providing accurate project information, appropriate site access, necessary approvals, and the site readiness and facilities assigned to the client under the contract.

Project execution may depend on:

  • Approval of technical drawings and specifications.
  • Availability of required equipment and materials.
  • Site readiness and coordination with other contractors.
  • Timely decisions and approvals from the client.
  • Compliance with applicable technical and statutory requirements.

Any changes to approved drawings, project specifications, or site conditions may affect costs and timelines. Such changes should be documented and approved by the relevant parties where required.

Testing and commissioning activities shall be performed in accordance with the agreed project scope, applicable standards, manufacturer requirements, and relevant regulations.

7. Technical Standards and Regulatory Compliance

Healthcare infrastructure systems may be subject to applicable Indian laws, technical standards, building requirements, fire and safety regulations, and other requirements relevant to the specific project.

References to ASSE, NFPA, HTM, or other technical standards on this website are provided for general informational purposes and do not imply that every product or project complies with every such standard.

The applicable standards and compliance requirements for a project shall be determined by the project specifications, relevant approvals, product documentation, contractual obligations, and applicable law.

Clients should ensure that the necessary statutory approvals, inspections, and authorizations are obtained by the parties responsible for them under the applicable project agreement.

8. Medical Equipment and Healthcare Infrastructure Disclaimer

PII Healthcare provides specialized products and services for healthcare infrastructure. Unless expressly stated otherwise, this website does not provide medical advice, diagnosis, or treatment.

Medical gas systems, operation theatre equipment, nurse call systems, pneumatic tube systems, and CSSD-related infrastructure must be selected, installed, tested, operated, and maintained by appropriately qualified personnel in accordance with applicable requirements and manufacturer instructions.

Information on this website must not be treated as a substitute for professional engineering advice, clinical judgment, site-specific technical evaluation, or approved project documentation.

Healthcare facilities remain responsible for the appropriate clinical use of their equipment and infrastructure, subject to their contractual responsibilities and applicable law.

9. Orders, Payments, and Cancellations

Where products or services are procured through a quotation, purchase order, or separate agreement, payment schedules, advance payments, milestones, taxes, and other charges shall be specified in the relevant commercial documents.

Order acceptance, changes, cancellations, refunds, and any applicable cancellation charges shall be governed by the terms agreed for the relevant transaction or project and applicable law.

Customers should obtain written confirmation of any proposed order modification or cancellation before assuming that the order has been changed or cancelled.

Nothing in these Terms & Conditions is intended to exclude any rights available under applicable law.

10. Delivery and Project Timelines

Delivery dates, installation schedules, and project completion timelines will be communicated in the relevant quotation or project agreement, where applicable.

Actual timelines may depend on product availability, manufacturing schedules, transportation, site readiness, approved drawings, client approvals, coordination with other contractors, and other project-specific circumstances.

Where delays occur, the relevant parties shall address them in accordance with the applicable agreement and applicable law.

PII Healthcare does not guarantee a particular delivery or completion date unless such commitment is expressly agreed in writing.

11. Product Warranty and Maintenance

Product warranties, where available, shall be governed by the applicable manufacturer’s warranty, supplier warranty, or written agreement issued for the relevant product or project.

Warranty duration, coverage, exclusions, maintenance requirements, and service obligations may differ depending on the product, manufacturer, installation arrangement, and project agreement.

Unless expressly agreed in writing, the website does not create any additional warranty or guarantee beyond the terms applicable to the relevant product or service.

Customers should refer to their quotation, purchase documents, warranty certificate, or project agreement for specific warranty and maintenance conditions.

Nothing in this section limits any mandatory consumer or contractual rights available under applicable law.

12. Intellectual Property Rights

Unless otherwise stated, the website’s text, graphics, photographs, logos, designs, layouts, documents, and other content are owned by or licensed to PII Healthcare.

You may access and view this content for personal or legitimate business enquiry purposes.

You must not reproduce, republish, distribute, modify, commercially exploit, or otherwise use our website content without prior written permission, except where permitted by applicable law.

Third-party names, logos, trademarks, product images, and other materials remain the property of their respective owners.

Unauthorized use of intellectual property may result in appropriate legal action under applicable law.

13. Project Photographs and Client References

The website may display photographs of completed projects, healthcare facilities, equipment, installations, or other work undertaken by PII Healthcare.

These photographs and references are intended to illustrate our experience and services. They do not guarantee identical results, specifications, or performance for every future project.

Actual installations may vary depending on approved specifications, product selection, site conditions, and client requirements.

Third-party trademarks, names, logos, and images appearing on the website remain subject to the applicable rights and permissions of their respective owners.

14. Privacy and Personal Information

When you submit an enquiry, contact form, email, or other communication, we may collect information such as your name, organization, email address, telephone number, and project requirements.

We may use this information to respond to enquiries, provide product or service information, prepare quotations, communicate about projects, and meet applicable legal obligations.

Personal information will be handled in accordance with applicable law and our Privacy Policy.

Please avoid submitting confidential, sensitive, or unnecessary personal information through general website forms.

For further information about the collection, use, storage, and handling of personal information, please refer to our Privacy Policy.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, manufacturers, suppliers, or external services for convenience and informational purposes.

PII Healthcare does not control external websites and is not responsible for their content, availability, security, privacy practices, or terms of use.

Accessing third-party websites is at your own discretion. You should review the relevant third party’s policies before using its services.

The inclusion of an external link does not necessarily imply endorsement of the linked website, product, or service.

16. Website Availability and Security

We aim to maintain the availability and proper functioning of our website. However, we do not guarantee uninterrupted access, error-free operation, or continuous availability.

The website may occasionally be unavailable due to maintenance, technical issues, hosting problems, security incidents, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue any part of the website where reasonably necessary.

Although reasonable measures may be taken to maintain website security, no online system can be guaranteed to be completely secure.

17. Limitation of Liability

To the extent permitted by applicable law, PII Healthcare shall not be liable for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, this website or reliance on general website information.

We do not guarantee that the website will always be available, that all information will be free from errors, or that the website will be compatible with every device or browser.

These website terms do not override any express warranties, obligations, or liabilities agreed under a separate quotation, purchase order, service agreement, or project contract.

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

To the extent permitted by applicable law, users may be responsible for losses or claims arising from their unlawful use of the website, violation of these Terms & Conditions, infringement of third-party rights, or misuse of website systems.

This section does not impose obligations beyond those permitted by applicable law.

19. Force Majeure

Where applicable to a separate order or project agreement, neither party shall be held responsible for a failure or delay caused by circumstances beyond its reasonable control, subject to the terms of that agreement and applicable law.

Such circumstances may include natural disasters, fire, flood, epidemics, war, civil disturbances, government restrictions, transportation disruptions, or interruptions to essential services.

The affected party should notify the other party as reasonably practicable. Any resulting changes to obligations or timelines shall be handled under the relevant agreement.

20. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions when necessary.

Any revised version will be published on this page with an updated revision date.

Your continued use of the website after revised terms are published may constitute acceptance of those terms to the extent permitted by applicable law.

We recommend reviewing this page periodically to remain informed of any changes.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India, subject to applicable legal requirements.

Any dispute arising from the use of this website shall be subject to the jurisdiction of the competent courts as determined under Indian law.

Specific commercial, product, installation, or project disputes may be governed by the dispute resolution provisions contained in the relevant contract.

Nothing in this section limits any mandatory rights or remedies available under applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, our products, services, or website, please contact us using the details below.

PII Healthcare Private Limited

Communication Office:
13, 1st Floor, C-Block Market, C-3/143, Sector-36, Noida, Uttar Pradesh – 201301, India

Phone: +91-9810269435

Email: info@piihealthcare.com

Website: https://www.piihealthcare.com/

We will make reasonable efforts to respond to enquiries as soon as practicable.

By accessing or using this website, you acknowledge that you have read and understood these Terms & Conditions.